TRAINING PACKAGES & PRICING

Standard pickup and drop-off hours are between 8:00 AM and 5:00 PM.

Earlier or later pickup/drop-off times require prior trainer approval.

Late Pick-up

Dogs must be picked up on the scheduled pickup date during normal business hours.

If your dog is not picked up by 5:00 PM on the scheduled pickup date, an additional boarding day fee of $65 will be charged.

Example:
If your training program ends on Friday and you have paid through Friday, your dog must be picked up between 8:00 AM and 5:00 PM on Friday. If your dog remains after 5:00 PM, an additional boarding day fee of $65 will be added, and pickup will occur on the next business day unless other arrangements have been approved. 

After-Hours Pickup or Drop-Off

Approved after-hours pickup or drop-off requests are subject to a $100 emergency fee. 

No-Show Pickup

If a scheduled pickup is missed without prior approval:

• Additional boarding day fee: $65 per day
• Dog must be picked up on the next business day
• Additional fees continue to accrue until pickup

All outstanding fees must be paid before the dog is released.

All clients must complete the required forms before training services can begin. Forms are completed in the following order:

Step 1: Dog Training Request Form
Submit your training request, select your desired service, and pay any required fees. Submission of this form does not guarantee acceptance into the program.

Step 2: Board-and-Train Program Agreement & Check-In Form
Once your dog has been accepted into the program and payment has been received, you will be required to complete the Board-and-Train Program Agreement & Check-In Form. This form provides important program policies, communication expectations, health information, and check-in details.

Step 3: Waiver of Liability & Media Release Form
All clients must review and sign the Waiver of Liability & Media Release Form before services begin. This form outlines important liability, safety, and media usage terms.

Important: Your dog's enrollment is not complete until all required forms have been submitted, signed, and approved.

To access all required forms, please visit our Client Forms page.

Puppies can start training as early as 8 weeks old. It's important to start early to establish good habits and prevent bad ones from forming.

We use a combination of positive reinforcement and behavior modification techniques to address unwanted behaviors, such as aggression, fear, and separation anxiety.

Yes, we offer group classes for socialization and basic obedience training. It's a great way for your dog to interact with other dogs and learn important skills.

No. Visitation is not permitted during the training or boarding period. This policy is in place to ensure consistent progress and minimize stress for your dog. 

Dogs can experience stress during separation, and visits or early pickups can disrupt their adjustment and progress. Stress may result in symptoms such as:

• Skin irritation
• Hives
• Excessive licking
• Biting themselves or the kennel
• Loss of appetite

We prioritize your dog’s emotional well-being and long-term success. I appreciate your understanding.

If you choose to end the program early and pick up your dog before the scheduled completion, please note that no refunds will be issued. 

Yes. All private lessons must be pre-booked. No appointment is guaranteed without confirmation.

We require clients to commit to one private session per week to ensure consistent progress. If weekly sessions are not possible, speak with your trainer about alternatives. 

Cancellations must be made at least 48 hours in advance. Cancellations made within 24 hours of the scheduled time will be forfeited and counted as a completed session. 

No-shows or late cancellations within 24 hours will be counted as completed sessions and are non-refundable. 

Yes. A non-refundable deposit of at least 20% is required at the time of booking. All deposits are non-refundable, regardless of cancellation notice.  

All payments are due by the 1st day of the month your training package is active. Timely payment ensures your scheduled sessions are confirmed and reserved.  

Late payments may result in rescheduling or canceling your sessions. We appreciate your prompt payment to avoid disruptions.

  We currently accept:

• CASH
• CREDIT CARD
• VENMO – @HardlineK9
• PAYPAL
• CASHAPP– @HardlineK9

Applicable taxes and processing fees will be added to your total.